ALDEN’S PIANO MOVING COMPANY REVIEWS
4 Generations Providing Exceptional Service with Honesty and Integrity
Alden's Piano Services
See our customer reviews regarding our piano repair services, piano rentals, moving help and antiques restoration.
Alden's - Our Customers Appreciate Our Generations of Service!
"Thank you so much for your services on January 18th. Your two delivery men were just wonderful! They were prompt, polite, and very knowledgeable. What a great team you have! Please pass on my appreciation!"
"Alden Piano has been the providing us with pianos since we first opened The Venue at The Horseshoe Casino in Hammond in 2008. The instruments provided have always been of the finest caliber and the service has been exceptional. Ron is one of the best piano guys in the business and has been for many years. He has always been willing to assist in the event of an emergency and has personally saved me from disaster on more than one occasion. When I need a piano, I'd never even consider calling anyone else."
"Alden's did the impossible, they moved my 7 ft Steinway into a 7 ft 6 inch elevator that was 55 inches by 55 inches. I've had them move my piano many times before, my sister's and my friends' pianos and all have gone smoothly. They are indisputably the best movers in the Chicago area for pianos, having used a lot of piano movers. If you have a piano you need moved perfectly, they are the guys. Friendly too. I could go on about them for a long time. If you enter "Steinway" and "Alden" into a search engine you can see the move video (miracle)."
Very satisfied customer
"Hi Nate, I just wanted to let you know that your guys are the very best movers I have ever seen and have had the pleasure to work with. I will certainly look forward to calling on you and them again---hopefully in a more distant future than 3 months though! Have a great week! Kind Regards,"
"Dear Ron, It was a pleasure to finally meet you yesterday! Thank you for the timely delivery and tuning of your beautiful Yamaha Studio piano for our use at our gala at The Park Grill. Our pianist was delighted to play your piano for our evening's entertainment, and everyone enjoyed listening to the beautiful music. If we should ever need to rent a piano again, we will definitely turn to Alden Piano. Best regards,"
"Since I started using Alden's services 5 years ago I never wished for a different piano moving company. If I had any prejudices, move after move they prove me wrong: they are on time, customers always compliment me on my movers, and they have yet to put a scratch on a piano. And their pricing is more than fair. It's 5 stars from me."
Owner Piano Forte Chicago, Inc
"Just wanted to drop you a quick note to thank you for the amazing service you provided us for our auditions for the 2nd year. It is so very hard to organize these events especially from a different state. Your professionalism and reliability really help put me at ease. Have a wonderful day."
College of Visual and Performing Arts
"Hi Nate, I hope the holiday weekend wasn’t too busy for you! I just wanted to thank you for your services this past weekend and for delivering us such a great rehearsal piano to the Palmer House Hilton. Our accompanist really enjoyed the instrument! Your delivery was right on schedule and the piano was placed perfectly. We will remit payment asap. We look forward to continuing our relationship with you and your company when we return to Chicago in 2016! Thanks again,"
DEVIN PROVENZANO, Manhattan Concert Productions
Concert Operations Associate
Greetings. I wanted to send a quick note about this weekend's pickup. Demetrius and his crew showed up on time, had the piano moved out within 10 minutes, and worked around my other moving crew that was packing up the rest of the house. They were also really polite, friendly, and professional. Please pass along my thanks to them and know that you have a great crew there."
Keys 4 Kids Piano Pick Up
"ABSOLUTELY PROFESSIONAL: PROMPT, QUALIFIED, PREPARED. ON LOCAL AND CROSS COUNTRY MOVES, ALDEN PIANO MOVERS HAVE PICKED UP AND DELIVERED MY BOSENDORFER CONCERT GRANDS WITH THE SKILL AND MANNER THAT HAS EARNED MY TOTAL CONFIDENCE."
"We have engaged the service of Alden’s Piano Company several times each year for the past several years to move our extraordinary 1920’s Baldwin Concert Grand Piano to different locations within the Cathedral. Such a move is always difficult on an instrument, but the care that attention that Nate and his crew have shown our piano has made limited the stress on the instrument. In fact, on several occasions following a such a move we did not even have to have the piano tuned --- this is the kind of care every piano should have and the kind which we have come to expect from Alden’s Piano Company!"
St. James Cathedral
"Thank you for the pianos last night - everything was perfect from delivery to tuning and the instruments themselves. I was thrilled we went with Alden's and we'll certainly be in touch again in the future for similar services Best,"
National Entertainment Director
"There is no better. They moved our baby grand, tuned and repaired it. And... had antique parts too... IVORY. They are the best, as good as it gets. Thanks for doing a great job Ron. We'll see you at the next tuning!"
3/27/17 View on Yelp!
Lord of T, Chicago
"I've used Alden's Piano Company twice now, once we moved into our new house and then again when we decided to change the location of our piano in the house. The crew is always professional, well-mannered, careful, and fast. I can't say enough about them. So if you're looking for a mover, look no further. Literally, you can stop your search now."
3/14/17 View on Yelp!
"Prism Entertainment has been using Alden's Piano Company, for many years. We produce corporate and social events, and we need many different types of pianos for our various productions, from 9 foot grands, to old uprights. Ron and his crew has been terrific in managing our events. The pianos are wonderful, and they are always delivered and removed on time. Great crew and staff."
2/24/17 View on Yelp!
"Brilliant and the best Steinway company in the Midwest. This firm for serious musicians only. Not for novices."
1/7/17 View on Yelp!
"I used Alden's for moving a grand piano and then tuning it a few months later, once it settled. My parents originally moved the piano themselves and it took 7 grown men (family and friends) to move it. When the crew from Alden showed up with 3 guys, I was thinking "Are you sure about this?" Ha! They are professionals. They have the right equipment and they moved it with ease. The price was reasonable too. Then, Ron came for a tuning appointment at a later date. He was friendly and efficient. Very happy with this company."
11/7/17 View on Yelp!
Arlington Heights, IL
"Excellent service. Great prices. Knowledgeable experienced people who were very nice to work with. HIGHLY recommend."
9/6/16 View on Yelp!
"Nate and Ron run the best piano moving, restoring, tuning and repair company in Chicagoland. We have used their services for multiple projects and their professionalism, curiosity and promptness is second to none.
The moving crew Nate sends has been overwhelmingly efficient, on time, and respectful. They are piano moving wizards. Highly, highly, recommend Alden pianos for any work needed for your piano."
3/27/17 View on Yelp!
"Just wanted to post another glowing review of this company! Very easy to work with, very responsive and courteous! Setting up auditions from out of state is no easy task, Alden's piano certainly does their share of making it easier."
7/12/16 View on Yelp!
"Alden just delivered a piano we bought through Keys for Kids. Awesome service! They called me twice this morning to update me on their arrival time. When they arrived it took less than 10 minutes to move the piano inside, including up the front porch steps! They were fast, extremely courteous, and affordable. Highly recommended!"
7/8/16 View on Yelp!
"They delivered a baby grand piano for me, and were very quick and professional. It was a rainy day when they had to deliver the piano and they made sure to take good care of it. The two gentleman who delivered it definitely knew what they were doing."
7/5/16 View on Yelp!
"The best piano mover in the area, bar none. I've used theme on several occasions and am always blown away by their professionalism. And they're fast! Don't bother looking elsewhere."
7/5/16 View on Yelp!
Oak Park, IL
"The Alden family has an infinity for Steinways that may be genetic. The talent they bring to bear on restoration, investigation, and transportation is second to none. Make use of the Alden's with confidence."
6/16/16 View on Yelp!
Mary Beth S.
Lake Bluff, IL
"Alden did a superb job moving and storing our Steinway grand piano. Highly recommend."
6/16/16 View on Yelp!
"I've been using Yelp for quite some time and this is my first review. I needed our childhood piano moved from my parent's house from Lincolnwood to Elgin and I contacted a handful of moving companies and their prices were out of my price range. I came across Alden's Piano Company on Yelp and read the amazing reviews and contacted Nate. He was very professional and accommodating when I had to change the initial pick up and drop off date. His price was also in my price range! The two men who came to pick up the piano was professional and made sure the piano was covered with two blankets. My parents were impressed by them and how strong they were! My husband was home to receive the piano and he said they were very professional. I definitely recommend Alden's Piano Company and will share my experience with my friends, family, and piano studio! Thank you again!!!"
6/15/16 View on Yelp!
"Ron Alden is The Best!!!!! He is the only person I call for piano rentals. There is no better company and fabulous customer service"
6/12/16 View on Yelp!
"We rented a piano from Alden for a talent show at our condominium. Not cheap, but they brought a very nice Steinway grand, and had the tuner there, all within a tiny time frame. Everyone liked the piano, and their professional way of arriving on time.
After that experience, I had them move my 7' Mason & Hamlin back into my 3rd floor apartment. I had just spent $26,000 rebuilding it, so probably don't need to explain how worried I was about the return move. That piano weighs 1100 pounds, and I live on the 3rd floor. They showed up right on time to look the job over, and then showed up on time again to meet the long-distance movers. There was only a half an inch clearance in some of the turns coming up the staircase, but the piano arrived without a scratch. There was one ding on the lid, which they brought up separately, but all in all, I was extremely pleased. They've been first-rate on both the routine jobs and the very difficult ones."
3/27/17 View on Yelp!
"They moved a grand piano for me last fall. Total pros. Pickup and delivery on time. No wasted motion, confident movers. Grateful for their expertise moving our family piano. Wonderful work. Thanks guys."
4/9/16 View on Yelp!
Calumet City, IL
"Excellent service. I appreciated their attention to my time frame. The pick up and delivery of my piano was prompt and very professional. I recommend them highly!"
3/24/16 View on Yelp!
"The guys from Alden's Piano were timely, courteous, and professional. They made moving a piano look easy! I highly recommend this company."
11/5/15 View on Yelp!
Lake Villa, IL
"Professional, competent and trustworthy, Alden's was worth every dollar spent.
Three guys moved a baby grand from Pittsburg to the greater Chicago area. They were flexible with the dates. To accommodate a special request, they picked up the piano one day, stored it at a warehouse for 2 weeks, and delivered it to our home thereafter. It arrived in excellent condition.
The movers were confident, which put us to ease, and they were very pleasant to work with. They maneuvered along two 90 degree angles on the way up the stairs to a loft, some some tight spaces. One of the movers told me they've gotten larger pianos into tighter spaces.
I was pleased to learn that they offer piano cleaning and tuning services as well. The business ha been family run since the 19th century; clearly, they know that they're doing.
11/2/15 View on Yelp!
"Professional, prompt, efficient, and reasonably-priced.
Nate and his crew knew exactly what they were doing when they moved my wife's grand piano, and they handled everything with care. I would not hesitate to use them again if we have a need to move our piano in the future."
11/29/15 View on Yelp!
"My piano teacher referred me to this company who moved my piano from storage into my house recently. They took excellent care of the piano, were prompt in their delivery and fairly priced. Well done!!"
10/26/15 View on Yelp!
"Great job! The movers were very careful with my 80 year old Steinway baby grand."
"Great job! The movers were very careful with my 80 year old Steinway baby grand."10/26/15 View on Yelp!
"I could not have asked for an easier experience. My phone calls were returned a timely manner, the delivery men showed up on time and were polite and beyond careful with protecting my floors and walls. Thanks so much for being such a pleasure to work with!"
8/11/15 View on Yelp!